[MaxLite] Voice of Customer Survey Results

[Sharon Katz]

Maybe, just getting ideas...
 
Sharon Katz
Marketing Manager
MaxLite
973-244-7300 ext 135
 
From: Bill Masi [mailto:bmasi at maxlite.com] 
Sent: Friday, April 29, 2011 8:00 AM
To: 'Sharon Katz'; 'Anna Fung'; 'Anthony Fusaro'; 'Arnold Coslit'; 'Beatriz
Erdmann'; badams at maxlite.com; 'Carmen Tineo'; 'Charles Anderson'; 'Cho';
'Christine Fitzgerald'; 'David'; dwyatt at maxlite.com; 'Eugene'; 'Greg
Murphy'; hvail at maxlite.com; 'Info'; 'James Steedly'; 'Jay Lee'; 'Jennifer';
'Jong Lee'; 'Joon'; 'Keith Whitlock'; kliang at maxlite.com; 'Kim Kiesgen';
'Krystle Halvosa'; maxlite at lists.maxlite.com; 'Nadia Patane'; 'Ockwha';
'Paul Bergkessel'; 'Steve'; 'Thomas Rhee'; 'Tim Wyatt'; 'Tina Gabriel';
'Todd'; 'Yon W. Sung '; zhaczyk at maxlite.com
Subject: RE: Voice of Customer Survey Results
 
So how are we handling specific requests for product, samples, etc?
 
Bill
 
From: Sharon Katz [mailto:skatz at maxlite.com] 
Sent: Thursday, April 28, 2011 5:16 PM
To: Anna Fung; Anthony Fusaro; Arnold Coslit; Beatriz Erdmann; Bill;
badams at maxlite.com; Carmen Tineo; Charles Anderson; Cho; Christine
Fitzgerald; David; dwyatt at maxlite.com; Eugene; Greg Murphy;
hvail at maxlite.com; Info; James Steedly; Jay Lee; Jennifer; Jong Lee; Joon;
Keith Whitlock; kliang at maxlite.com; Kim Kiesgen; Krystle Halvosa;
maxlite at lists.maxlite.com; Nadia Patane; Ockwha; Paul Bergkessel; Sharon
Katz; Steve; Thomas Rhee; Tim Wyatt; Tina Gabriel; Todd; Yon W. Sung ;
zhaczyk at maxlite.com
Subject: Voice of Customer Survey Results
 
Hello everyone, 
 
Last month I sent out a survey to all our $3K + a year customers asking them
various questions about MaxLite products, services etc.
 
Please see 2 files attached.  
 
.         One file lists all the questions (see tabs at the bottom) with all
the results.  
 
.         The other file lists actual comments and suggestions on specific
questions, listed on the top of the file.
 
We feel this information is extremely useful in helping to improve MaxLite
products, services etc.
 
Thank you
 
 
 
Sharon Katz
Marketing Manager
MaxLite
973-244-7300 ext 135
 
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